The world’s best airlines for 2022, according to Skytrax

The world’s best airlines for 2022, according to Skytrax

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London (CNN) — From Covid to chaos, it has been one other bumpy yr for the aviation trade. In a lot of the northern hemisphere, the busy summer season season was beset by delays and cancellations, whereas within the United States a brand new research this week discovered that airplane passenger satisfaction is declining throughout the board.

Still, as we roll into the calmer journey months of September and October, there was reason behind celebration in London on Friday, because the trade’s leaders gathered on the Langham Hotel for the Skytrax World Airline Awards 2022 — the primary time the occasion had been held in individual since 2019.

Skytrax, a UK-based airline and airport evaluation and rating web site, performed greater than 14 million buyer surveys in additional than 100 international locations between September 2021 to August 2022 to discover out the world’s present favourite airline.

This yr’s winner was no stranger to the rostrum. The newly topped Qatar Airways has gained the highest prize a complete of seven instances because the awards had been launched in 1999. The Qatari flag-carrier additionally scooped up eight extra gongs on Friday, together with Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining. That’s going to be so much to convey again by means of hand baggage.

Just two months in the past, the service took the No.1 slot in’s rating of the world’s best airlines.

Qatar Airways group chief government, Akbar Al Baker, thanked his “unimaginable workers” for “their continued dedication and drive” and mentioned that “to win these awards in the identical yr that we rejoice our twenty fifth anniversary is much more rewarding.”

Shortly after receiving the award, he advised CNN Travel the key of the airline’s sustained success was: “Consistent service, constant product, constant consideration to passengers and absolute dedication from everybody that works within the airline.”

A regular on "best of" lists, Emirates was No.3 in Skytrax's 2022 rankings.

An everyday on “best of” lists, Emirates was No.3 in Skytrax’s 2022 rankings.

Adam Scheck/AP

Singapore Airlines, the world’s new No. 2 service according to Skytrax’s survey, additionally gained 9 awards, together with Best Cabin Staff, Best First Class, Best First Class Seat and Best First Class Catering.

Ryanair’s shock

UAE flag-carrier Emirates was within the third place, and was additionally awarded for Best Inflight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.

Japan’s ANA (All Nippon Airways) got here in at No.4 and was additionally named World’s Cleanest Airline: no imply feat when two years of Covid-19 have meant clients are notably aware of hygiene and cleanliness requirements. It gained 4 extra awards asides, together with Best Airport Services.

Australian airline Qantas got here in fifth within the survey of greater than 350 airlines, performed in English, French, Spanish, Russian, Japanese and Chinese languages.

Delta Air Lines was the main airline within the US, profitable six region-specific awards classes, whereas Turkish Airlines was the highest service in Europe, taking residence 4 awards together with the extremely aggressive Best Airline in Europe title.

In one of many largest shake-ups of the day, Irish airline Ryanair — by no means afraid of courting controversy in its 37-year historical past — triumphed on the awards for the primary time, claiming the crown for Best Low-Cost Airline in Europe . This success with clients should largely be owed to it rising this summer season as one of many area’s extra dependable airlines, comparatively canceling few flights and even providing “rescue” flights in July and August to assist individuals stranded by cancellations by their opponents.

Albertine Murasira, a flight attendant for RwandAir, which will not best airline employees service in Africa, mentioned the award would encourage the service to additional increase requirements.

As it is an award for “best workers, this can be a very massive win for us,” she advised CNN. “It’s going to encourage us to preserve caring for our passengers.”

Edward Plaisted, Skytrax CEO, mentioned that whereas the awards celebrated the best of aviation, the trade was nonetheless tackling the pressure of Covid, staffing shortages and gasoline value surges attributable to the battle in Ukraine.

“All in all it is not been the happiest instances in lots of respects,” he advised the ceremony viewers.

Airlines don’t pay any entry or registration price to be eligible for the awards and all prices of the survey and awards occasion are paid for by Skytrax. For the complete checklist of winners, go to the Skytrax web site.

The world’s high 20 airlines in 2022, according to Skytrax

1. Qatar Airways

2. Singapore Airlines

3. Emirates

4. ANA (All Nippon Airways)

5. Qantas Airways

6. Japan Airlines

7. Turkish Airlines

8. Air France

9. Korean Air

10. Swiss International Air Lines

11. British Airways

12. Etihad Airways

13. China Southern Airlines

14. Hainan Airlines

15. Lufthansa

16. Cathay Pacific

17. KLM

18. EVA Air

19. Virgin Atlantic

20. Vista

Qantas is Australia's flag-carrier and No.5 on this year's list.

Qantas is Australia’s flag-carrier and No.5 on this yr’s checklist.

Tino Plunert/dpa/picture-alliance/AP

World’s Best Cabin Staff

Singapore Airlines

World’s Best Airline Cabin Cleanliness

ANA All Nippon Airways

World’s Best Independent Airport Lounge

Plaza Premium

World’s Best Business Class Lounge

Virgin Atlantic

World’s Best Leisure Airline


World’s Best Low-Cost Airline/Best Low-Cost Airline in Asia


Best Low-Cost Airline in Europe


Best Low-Cost Airline in North America

Southwest Airlines

Best Low-Cost Airline in Africa


World’s Best Long Haul Low-Cost Airline


World’s Best in Class Airlines

The World Best First Class Airline: Singapore Airlines

The World’s Best Business Class Airline: Qatar Airways

The World’s Best Premium Economy Class Airline: Virgin Atlantic

The World’s Best Economy Class Airline: Emirates


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